Andrae's Harley-Davidson®
2010 N. LINCOLN AVE., URBANA, IL 61801
Our Reviews

Our Reviews

21 Reviews

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15 June 2013

The staff have always been friendly and helpful

My experience at Andrae's with the purchase of a new Harley-Davidson motorcycle was wonderful.

I highly recommend this business and the staff.As a businessman myself with employees and facilities I have been impressed over the years with how neat and clean they keep their grounds and facility.

The staff has always been friendly and helpful.This motorcycle was the best I've had with any bike I've purchased since I started riding 7 years ago.I have never had a dealer take any time with me regarding my new bike and many times things were missing or unsafe.

At Andrae's, they were very helpful and had my bike ready for me to safely ride away. They weren't pushy or try to up-sell me either. I felt like they understood my needs and answered all of my questions.This was the first time a salesman actually took me through the owner's manual and explained things to me.They will treat you right. Check out this shop and buy a bike from them.

I'm certain you will be very happy.

Ken, Saint Joseph IL


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18 July 2013

Thank You!

Just wanted to shower accolades on the parts and service departments. When I need parts or accessories Gerry and Sterling are always friendly and helpful, answering questions, offering advice and generally making the transaction smooth.Recently my bike was in for 20K service and after I picked it up one adjustment was not to my preference so I took it back. Bill was very patient and understanding as I described the problem then was able to quickly get a service tech to correct the adjustment to my satisfaction.Im particular about my bike and always feel comfortable doing business with Andraes. Thank You!

Gary, Urbana IL


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01 October 2021

Highly recommend

To anyone considering a new 2014 LIMITED I would STRONGLY encourage you do so. My last bike was a ROAD GLIDE CVO 2013, I was concerned that I would not be as happy with the Limited as the Road Glide but after picking it up on Friday evening (Ben & Trent both stayed way past close) so I could pick up the unit to take off saturday morning for and extended Labor Day 600 mile weekend. All i can say is i wish i had this bike the Limited on the trip to Sturgis this year. Many things come to mind:Suspension I know the front forks have changed but wow this bike is like "riding on a cloud" so my wife says.. in 3.5years we've had multiple bikes best ride yet..Performance and MPG: the bike is still all STOCK but in 600 miles of riding its performance is very satisfying the MPG at highway speeds of 75 mph the average was 42-44 mpg and at 60-65 mph on two lane we was seeing 48.9 mpg… Wind buffeting is almost non existent as in my Road Glide, all i can guess is the vent in the front helps a lot..Radio: where to start my CVO had an amp but honestly this stereo by far out shinned the Road Glide unit.Navigation: spot on the unit offers many options, I really enjoy the SUMMARY page while driving and using the navigation… Information page: not that i care to know how HOT it is but the outside temp was within 1 degree of the banks over the weekend we had temps that ranged from 100-68 degrees..IPod: and display of the music in to the radio was very useful and worked great.Single point of unlatching of side bags when hands are full is something we all dealt with in the past this solution took care of that.Seat as far as the passenger is noticeably larger and roomer than in the past… Really sounds as if I sell these bikes but I do not just giving our honest opinion on the Limited...No regrets and honestly think i learned more about this bike because we took off on a 3 day long weekend instead of just riding it home or doing short rides..Once again I would highly recommend this bike to anyone…

SCOT, Charleston


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19 June 2014

It is hard to find customer service of this quality in this day and age

After purchasing a used Tri-Glide, I had questions about their rewards program. I had not received my check after 2 1/2 months, so I contacted them through email. I sent my email after normal business hours, expecting a response in a couple of days. I was very surprised that I received a response within minutes. Linn advised she would check it out after she went in to work in the morning. I received response soon after they opened the next morning. It is hard to find customer service of this quality in this day and age. I am extremely pleased with my decision to patronize Andrae's.

Frederick, Danville IL


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21 September 2014

We are glad to be Welcomed To the Family.

We thought we could not afford a Harley so a year ago bought a Vulcan Voyager. After many service issues and having the bike's engine and complete cooling system overhauled on Kawasaki warranty the bike still was hot to ride. Knowing a number of Andrae's customers we stopped in during a Thunder in the Lot and was looking at one of the 2013 Ultra's. Randy ( who my friends told me to talk to) came up and we talked, he told us he could sell us the bike but we would not be happy. He suggested we rent their 2014 Ultra Limited for a day and ride. We did and put on 190 mile that day and could not believe water cooled heads made that much difference. So 8/13/2014 we took delivery on a Gray/Silver 2014 Ultra Limited, Randy worked out the trade at a fair price.

Today we have 4400 miles on the Ultra Limited and we love the bike. We also like the family atmosphere when you walk in and all the Departments of Andrae's care about you.

Our bike pickup ended up being late but Randy explained the bike, Ben explained all the electronics, plus during a trip Ben gave me his cell phone number and walked me thru resetting the GPS, and Linn explained and introduced us to HOG and the people in parts and service.

We will have years of enjoyable riding ahead. We are glad to be Welcomed To the Family.

Fred, Crescent City IL


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22 October 2014

Thanks Ben on treating a person right.

I purchased my 09 Tri-Glide on Oct. 7th 2013. I had an 06 Ultra that I traded in. I had bought my 06 new from a dealer in Iowa. After I bought my new bike, I never heard from the dealer, or the salesperson again. I go to Andrea's & purchase a used bike & 1 year from purchase, I receive a card from Ben(salesperson) asking how I enjoyed my Tri-Glide & hope I was enjoying my time riding. On October 20th I received another card from Ben wishing me a happy birthday(on the 21st) & again wishing me well & to enjoy riding. If this is how they treat a person who purchases a used bike, I am sure they treat a person purchasing a new one the same way. If i get in the mood to purchase a newer ride, Andrea's will be the first place I will look. Thanks Ben on treating a person right.

DAVID, EAST PEORIA IL


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17 November 2014

Thank you very much!!!!

The sales staff were very friendly and helpful. I collect poker chips and the salesman went out of his way to make sure I had the same amount of each color of each chip. He really went out of his way to make my first visit a great one. I will be back again and recommend this dealership to my friends. Thank you very much!!!!

Vicki, Bonnie IL


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21 January 2015

I could not ask for better place to get a great bike

I really enjoyed being treated with the good customer service that you people do.

All I can really say is thank you for the best bike I have ever owned . You people really know you`re customer service well. I could not ask for better place to get a great bike.

Once again thank you and have a good day.

Matthew, Champaign IL


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09 February 2015

Great

A few weeks back I came in to Andrea's to look around and visit with friends.

No intentions of buying a new bike. That changed after I noticed a nice bright red chromed out to the max CVO setting on the floor. I fell in love with it and just had to set on it. I even mentioned to the wife that I'd like to have that bike. She mumbled something and walked off.

Anyway I purchased the 2011, CVO, 110 ci, Road Glide Ultra. I had a wonderful experience through the whole process. All went well and I drove it off the lot to my winter storage facility. After 3 short rides I fell in love with possibly the best bike I have ever owned. I can't say enough good things about it or the service I received at Andreas. Most of the folks at Andrea's are my friends by now, which makes dealing with them a pleasure.

A few of them and other friends wanted to know if I had told my wife that I had actually bought the bike. (they were concerned for my health I guess).

I finally did mention it to the wife about 2 weeks after the fact. All went well or I wouldn't be typing this now. lol. So, I'm waiting for some good riding weather and planning on a few trips with the wife. I'm sure she'll love the bike too from a passenger point of view.

My advice is if you are looking to purchase a new or used Harley, you couldn't go wrong by visiting Andrea's and seeing what they can do about getting you on a new Harley.Rod Moseley

Rodney, Urbana IL